DOWNLOADS & SUPPORT

This area of links contains disk manager software and utilities subject to license agreements from its respective owners when applicable. Customers are strongly encouraged to read the agreement before downloading.

Disk Manager Download

Microsoft Windows Hardware Compatibility List

Contact Technical Support Important information to contact manufacturers for technical support and troubleshooting
Go to Manufacturer Link for manufacturer's technical support contact number, FAQs and direct Warranty Service (RMA request)
Data Recovery Services Information
Advanced Hard Drive Search

DISK MANAGER & SOFTWARE DOWNLOADS

FOR HARD DISK DRIVE

FUJITSU Disk Manager DiskGo!

IBM/Hitachi Downloads and Utilities

MAXTOR MaxBlast Plus II

SAMSUNG Disk Manager DiskGo!

SEAGATE Disc Utilities and Drivers

WESTERN DIGITAL Data Lifeguard Tools

FOR OTHERS

3COM Software Download

ADAPTEC Drivers

BUSLINK Drivers

CREATIVE Download Files

LG ELECTRONICS Software Library

HARDWARE COMPATIBILITY LIST

MICROSOFT Microsoft Hardware Compatibility List

CONTACT TECHNICAL SUPPORT

Due to the various conditions of each computer system that the hard drive (or other components) may not be compatible with it. Please check with your system manual or manufacturer if there’s any compatibility issue that you should be aware of any product before purchasing.

For products technical questions and troubleshooting, please contact manufacturers directly for technical support listed below. Or follow the diagnostics flow diagram available from manufacturers.

Following are manufacturers contact information. Hours and telephone numbers may change by each manufacturer from time to time, we will keep it as updated as possible.

3COM

1-800-638-3266
Email: Email Support
Online: 3Com Modem Knowledgebase

ADAPTEC
408-934-7274 Mon-Fri (except holidays) 6:00am-5:00pm (Pacific Time)
1-800-416-8066 After Hours Support Service (Fee Service)
Email: N/A
Online: Adaptec’s Support Knowledgebase (ASK)

BUSlink
Tech Support 626-336-1888

CREATIVE
405-742-6622 Mon-Sat 8:00am-10:00pm, Sunday 12:00pm-8:00pm (Central Time)
closed public holidays
Email: N/A
Online: Creative Online Knowledgebase

FUJITSU
1-800-626-4686 Mon-Fri 5:00am-9:00pm, Saturday 7:00am-3:00pm (Pacific Time)
Email: N/A
Online: Fujitsu Technical Support

HITACHI
1-800-HITACHI
Email: Hitachi Drive Support
Online: Hitachi Support

IBM
1-888-426-5214 Mon-Fri 8:00am-9:00pm (Central Time)
Online: IBM/Hitachi Hard Drives Warranty

KODAK
1-800-235-6325 Mon-Fri 9:00am-8:00pm
Email: Contact Kodak
Online: Kodak Service & Support

LG ELECTRONICS
1-800-243-0000
Email: N/A
Online: LG Technical Support Submission Form

LOGITECH
702-269-3457 Mon-Fri 7:00am-3:30pm (Pacific Time)
1-800-231-7717 Option 4 (24 Hours Automated Support)
Email: Logitech Support Form
Online: Logitech Camera Support

MAXTOR
1-800-2MAXTOR
Online Support: Maxtor Online Support Form

QUANTUM
1-800-826-8022
Online Support: Maxtor(Quantum) Online Support Form

SAMSUNG
1-800-SAMSUNG
Email: Service & Support Email
Online: Samsung Service & Support

SEAGATE
405-936-1200 Mon-Fri 8:00am-11:45am, 1:00pm-6:00pm (Central Time)
1-800-SEAGATE (24 Hours Automated Support)
Email: Disc Technical Support Email
Online: Seagate Disc Support

THERMALTAKE
626-968-9189 Mon-Fri 9:00am-5:00pm (Pacific Time)
Email: thermaltake@thermaltake.com
Online: Thermaltake Product Support

TOSHIBA
949-754-5456 Mon-Fri 6:00am-5:00pm (Pacific Time)
Email: Toshiba Technical Support
Online: Toshiba Ask IRIS Online

WESTERN DIGITAL
1-800-275-4932 Mon-Thur 9:00am-6:00pm, Friday 9:00am-5:00pm, Saturday 8:00am-12:00pm and 1:00pm-5:00pm (Central Time)
Email: Western Digital Email Support
Online: Western Digital Technical Information

Toll-Free: 1 (888) 877-6800 Local: (909) 595-5958 9am to 5pm M-F (Pacific Time)

Online ordering is currently available only to customers within the 50 United States
with a UPS deliverable shipping address and U.S. payment tool. We are unable to ship to
P.O. BOX, APO/FPO, U.S. Territory or International address.

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